Customer Care
Achieving customer satisfaction – by contributing to our customers’ success and making their lives easier – is key to TopGoal. Our customers can always trust that we work with great integrity and meet high business ethics standards.
Innovation through partnerships
TopGoal’s ambition is to play an active role in developing sustainable solutions – not just to meet existing requirements and regulations but to help further development towards a more sustainable world. An active dialogue and structured cooperation with customers and other stakeholders are crucial components of this strategy.
Our Code of Conduct
We are all responsible for adhering to our high ethical standards and enhancing our customers’ and partners’ trust in TopGoal. This Code of Conduct provides guidance in how we expect all employees to conduct their business and ours.
We must be guided by what is right, not just by what is allowed. Compliance with national laws, taxation rules and other regulations constitutes the platform on which we build our Code of Conduct; that is not negotiable. However, this Code of Conduct goes further. The aim is to provide guidelines for ethical dilemmas, with a focus on helping you make the right decisions in your day-to-day work.
The Code of Conduct does not cover every dilemma or situation you may face, and it serves as a complement to our policies. Should you notice an inconsistency between the laws and regulations in effect where you work and our Code of Conduct and policies, you should talk to a manager in our organisation.
TopGoal has also established a specific code of conduct for suppliers since we encourage our business partners to adhere to similar high ethical standards.
It is your responsibility to seek help or advice when required. Always ask yourself: Am I doing what is right for TopGoal? If you are unsure about how to behave, please consult your manager.
Efficient
For you to manage your operations and projects it is crucial that practicalities work smoothly. We make it happen so you can put time and money where it’s needed.
Focus
We are experts on machinery, rental equipment and modular space, and we provide you with the best possible service solutions. This means that you can focus on your core business.
Cost effectiveness & transparency
By renting instead of owning your own equipment you share cost with others and therefore you get access to the best and most modern equipment available, without capital investment on your side. You also get a clear overview of your costs and can easily target expenses to different accounts and projects.
